Field Service IT Technician

Compensation

: $117,080.00 - $167,630.00 /year *

Employment Type

: Full-Time

Industry

: Information Technology



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Vodastra Technologies isseeking a Field Service IT Technicianto join our team! You will resolve computer-related issues for your clients.

Responsibilities:

  • Provide technical assistance with computer hardware and software
  • Resolve issues for clients via phone, in person, or electronically
  • Recommend hardware and softwareimprovements
  • Track customer issues and resolutions
  • Qualifications:

  • Previous experience in IT, customer service, or other related fields.
  • Strong troubleshooting and critical thinking skills.
  • Printer/copier and laptop/desktopexperience, technical training, or equivalent combination of education and technical experience.
  • Computer skills including Microsoft Office Products, networking, and internet browsers.
  • Knowledge of usingdiagnostic tools, service aids, and product schematics, to assess and resolve equipment and system failures
  • Ability to maintain and complete accurate record keeping and processing of paperwork.
  • Must work well independently, as well as follow directions.
  • Able to handle more than one responsibility at a time.
  • Able to work under deadline pressures.
  • Strong communication skills, organizational skills, and time Management.
  • Ability to build rapport with clients.
  • Positive and professional demeanor

  • Associated topics: equipment, infrastructure, maintain, network, satcom, satellite, server, system engineer, system specialist, system technician * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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