Depot Service Technician - Mettler-Toledo International Inc.

Employment Type

: Full-Time


: Manufacturing

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About Mettler Toledo

Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.

  • We help feed the world. We impact how food is produced, packaged and made safe.
  • We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
  • Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
  • Mettler Toledo Process Analytics is a leading supplier to end-users and system integrators for liquid analytical measurement solutions to control production processes.

    Our Opening and Your Responsibilities

    Perform calibration and repair services to products returned for depot-level repair. Provide back-up support to Technical Support Specialists in answering phone and e-mail inquiries related to product issues in the field. The position will require travel to customer s facilities as needed to back up field service, provide training or resolve technical issues. Provide calibration services on returned and repaired products. Analyze malfunctions of returned products, simulate customer applications, and troubleshoot problems to the component level. Repair and test returned Ingold and Thornton products at the depot facility. Provide back-up support to Technical Support Specialists in answering customer and field sales inquiries. Document all repair related information in CRM database. Document time spent on each repair activity Perform on-site support and training at customer sites as needed. Other duties may be assigned. Minimum 5 years' experience in a service role or minimum of an associate degree in electrical or chemical sciences Working knowledge of test equipment. Preferred technical aptitude and familiarity with liquid analytical products Knowledge of transactional & CRM databases. Strong organizational skills. Strong interpersonal skills. Self-motivated individual with a results-oriented approach who can work under minimum supervision. Willing to travel up to 20%
  • Medical, dental and vision care coverage and a 401(k) savings plan with company matching all starting on date of hire
  • Tuition reimbursement, educational matching gift program, perks and discounts
  • Parental and caregiver leave programs
  • All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
  • Global market strength and worldwide leadership in precision instrumentation
  • A brand name that is identified worldwide with precision, quality, and innovation
  • Thousands of patents, design and innovation awards across the Mettler Toledo
  • Global recognition for the quality of our products and services
  • Equal Opportunity Employment

    We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you d like more information about your EEO rights as an applicant under the law, please click here.

    Mettler Toledo endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at

    For those who prioritize precision, Mettler Toledo is precisely where you belong.

    Associated topics: automotive, breakdown, calibrate, diagnose, equipment, machine repair, maintenance mechanic, malfunction, mechanical, troubleshoot

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