• ICONMA, LLC
  • $55,910.00 -78,500.00/year*
  • Franklin , MA
  • Information Technology
  • Full-Time
  • 254 Beaver Street


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Senior Advisor Business Operations

Location: Franklin, MA
Duration: 3 months with possible extension/ possible contract to hire

Description:
Accountabilities:
Works with business users to define and analyze problems Maintains and manages systems key to the function that is supported Performs systems user support. May design and implement new functional systems. Considers the implications of business solutions to the current and future environment. Devises or modifies procedures to solve problems considering resources, time and form of desired results. Acts as subject-matter expert on business processes of assigned area. Interfaces with business areas to provide solutions and tools to build and strengthen business processes. Works with customers to define business requirements while designing, developing and testing moderately complex knowledge capture processes and engineer elaborate workflows, search capabilities and measurement approaches. Understands organizational Knowledge Management framework and operates in and around it applying within the assigned group. Understands Knowledge Management tools and technologies and has the ability to use them. Possesses knowledge of Knowledge Management process reviews and audits and interprets the findings from the audits. Identifies the business opportunities to deliver values through Knowledge Management at program and business unit level. Designs, develops, implements and maintains knowledge basis. Works with leadership to develop and administer reports on application usage and knowledge contributions. Writes communications (e-mails, campaigns, etc.) on various Knowledge Management initiatives to various audiences. Maintains current knowledge of relevant Knowledge management and technologies.

Responsibilities
Plans and conducts preliminary studies of alternative business solutions. Assists in orienting, training, assigning and checking the work of lower level business analysts. Possesses and applies advanced knowledge in at least one functional area. May work on multiple projects at one time.

Business Operations - This position will be part of the Education Services Team who manages all the data for Education Services.

Primary Purpose:
Act as a point of contact for various types of data requests across various business units within client Education Services. These requests will consist of the following. Requests for data visualization within Tableau, requests for data management activities in various environments to include both Teradata, and Greenplum BDL and requests for data governance activities that include validation of dashboards and various levels of documentation.

Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Engage with various business units, intaking requests, and properly scoping solutions around data.
- Collaborate with Data Managers and Data Analysts on solutions provided to the various business units.
- Create successful business intelligence and data analytics services that demonstrate a clear value add to the users interfacing with them.
- Build and maintain data and data analytics environments, including the support of data lakes, dashboard, and data reporting/query tools.

Minimum Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required.
- Bachelor's degree or in-lieu of degree equivalent education, training and work-related experience.
- Proven ability to explore organizational data, leveraging business SMEs to understand required business logic.
- Intermediate ability to code optimized queries in Postgres SQL across a Greenplum environment.
- Intermediate experience with Tableau or other similar reporting solutions.
- Experience working in a data warehousing environment.
- Highly developed oral and written communication and presentation skills.

Desired Skills:
- Bachelor's degree in Computer Science or related field.
- Experience working with a Learning Management System.
- Advanced knowledge of Data Analytics.
- Experience in developing and applying one or more of the following to solve real-world problems, namely, predictive modeling, signal processing, image analysis, visualization, natural language processing, neural-network or other machine learning techniques.
- Familiarity with applications for data processing, predictive modeling, natural language processing, image processing, visualization, and machine learning algorithm development (R, Python, sci-kit learn, Keras, TensorFlow, Pytorch, nltk).
- Understanding of data warehousing concepts.

Must Haves: 8+ years' experience, SQL and Tableau, a self-starter, ability to communicate effectively with others.

Associated topics: business, business advisory, business analyst, consultant, customer, information technology consultant, marketing, sales, senior consultant, support analyst

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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