Windchill Administrator


: $95,660.00 - $139,760.00 /year *

Employment Type

: Full-Time


: Information Technology

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Job DescriptionSummaryEAC Product Development Solutions (EAC) is a complete source for your product development needs. We provide the full suite of PTC product development software, and offer consulting, training, hardware, implementation and engineering services to support every phase of the product development process. From art to part and everything in between, EAC is ready to offer our brightest ideas to ensure you enjoy the best solutions in the industry.The Windchill Administrator will be responsible for maintaining and supporting CAD Data management tools for a variety of companies in a consultative role. Tools include PTC?s Pro/Intralink, Windchill PDMLink and Windchill ProjectLink. The Technician will be expected to assist customers in their regular monthly maintenance activities, Windchill patches and troubleshooting issues.Essential Job FunctionsFollowing the established project plan and Statement of Work (SOW), deliver and manage implementations of PTC data management tools, including Pro/Intralink, PDMLink and ProjectLink, on time and within budgetInstall and configure Windchill tools including 3rd party software as applicable to client solutionsMaintain open and clear communication with clients during the timeframe of the SOWProvide Remote Administration of many customer Windchill environments ? this to include but not limited to the following: system monitoring, reviewing systems logs for errors, review Oracle settings, system patches, clean up unreferenced files, maintenance build updates, performance tuning, and issue resolution.Provide customers with monthly status reports on system status. QualificationsEducation And ExperienceAn equivalent combination of education, training and experience will be considered.Bachelor of Science degree in technical field (Computer Science, MIS, Engineering)Experience with Hardware, Software, Operating Systems, Troubleshooting etc..0-2 year?s of experience managing product information or components of products with PTC tools1-2 years system administrator experience (CAD, IT, Data Management)Knowledge, skill and abilitiesExcellent oral and written communication skillsGood organization and prioritization skillsAbility to manage to deadlines and meet project and corporate goalsPossess understanding of Product Data Management Business ProcessesAbility to work under pressure and while multi-taskingTechnologies ?Windchill PDMLink? Installation and System Maintenance a plusPreferredFamiliarity of Data management toolsTop StrengthsFocusAchieverDisciplineSecondary mix:Communication/DeliberativeInput/ConsistencyAdditional InformationThe EAC work Environment is reflective of our Five Tenets. Our employee base is chosen and developed in accordance with our Core Values.EAC TenetsBe the bestDo it rightWork smartBe profitableHave funEAC Core ValuesExcellenceIntegrityDriven to winAccountability to team/Responsibility for actionCustomer CentricContinuous ImprovementBenefitsMedical and dental insuranceVoluntary vision insuranceFlexible Savings AccountDependent Care Savings Account401(k) Traditional and RothBasic Life and AD&D and Disability InsuranceEmployee assistance programPTOPaid HolidaysThis is a remote position anywhere in the USA * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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