Operator Printroom


: $41,520.00 - $63,400.00 /year *

Employment Type

: Full-Time


: Printing/Publishing

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ARC is looking for a full-time Digital print room environment for a high-profile Managed Print Services (MPS) client. Exceed client expectations by fostering a 'Whatever it Takes' attitude while at the same time producing and delivering the highest quality solution.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES* Coordinate delivery or courier services to arrange delivery of letters and packages* Maintain and oversee onsite inventory and stock* Retrieve and execute work orders according to customer needs* Perform installations and routine equipment maintenance* Draft and distribute correspondence including resource availability and onsite events* Sustain effective and accurate communication within the client's site, and MPS management for top customer service.* Troubleshoot and resolve problems with customer orders and/or equipment when appropriate, obtains assistance from technical expert when appropriate* With conscious and consistent effort, quickly and accurately complete each task and/or job to uphold the customer's expectation of quality onsite service* Participate in on-going ARC and other training to update technical and soft skills and knowledge* Work additional and/or non-traditional hours per the client's needs* Perform other duties as assigned* Computer and help desk experience a plus* Knowledge of Black and White and Color printers/copiers and finishing is a plus* Knowledge of Large Format BW and Color printing a plus* Work additional and/or non-traditional hours per the client's needs* Perform other duties as assignedEDUCATION AND EXPERIENCE* High School diploma* 1-3 years of related onsite administrative customer service* Professional, business level written and oral communication skills including interpersonal skills that yield positive results* Proficient problem solving and conflict resolution skills that yield positive results* Proficient experience with Adobe and Microsoft Office tools including Word, Excel, Outlook and PowerPoint* Self-motivated with the ability to work independently, resourcefully with minimal oversight* Demonstrated experience in developing strong working relationships with internal and external customers * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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